CITIZEN’S CHARTER
| Step | Client | SB | Duration | Requirements | Fees | Person Responsible | Completed at the Office |
|---|---|---|---|---|---|---|---|
| 1 | Submit copy of pertinent documents | Accept copy of pertinent documents | 1 min | 1. Transmittal letter | None | Myrna S. Cartagenas | |
| 2 | Wait | Stamp "Received" on original and duplicate copies of transmittal, affix signature and current date on both copies | 1 min | Stamp pad, ballpen | None | -do- | |
| 3 | Receive stamped duplicate copy | Present stamped duplicate copy to client | 1 min | None | None | -do- | |
| 4 | Leave | Record details of the received document, make it ready for any legislative process | 2 mins | Record book, ballpen | None | -do- | |
| 5 | Follow-up update | Concerned SB Committee, SB session- Review of barangay ordinance | a. 60 days for appropriation ordinance 30 days for: b. administrative, general/ regulatory, revenue ordinance | None | Committee Staff | ||
| 6 | Secure copy of SB approval or disapproval | Release copy of reviewed ordinance & SB resolution | 2 mins | Record book | None | Mariane Joyce P. Pregunta | Yes |
| Step | Client | SB | Duration | Requirements | Fees | Person Responsible | Completed at the Office |
|---|---|---|---|---|---|---|---|
| 1 | Submit copy of pertinent documents | Accept copy of pertinent documents | 1 min | 1. Transmittal letter 2. Barangay resolutions | None | Myrna S. Cartagenas | |
| 2 | Wait | Stamp "Received" on original and duplicate copies of transmittal, affix signature and current date on both copies | 1 min | Stamp pad, ballpen | None | -do- | |
| 3 | Receive stamped duplicate copy | Present stamped duplicate copy to client | 1 min | None | None | -do- | |
| 4 | Leave | Record title of the resolution | 2 min | Record book, ballpen | None | -do- | |
| 5 | Follow-up output of the resolution | 2 weeks session process, or indorse for prompt action | 3 - 15 days | Record book | None | Concerned SB Committee Staff | |
| 6 | Secure output | Present the subject matter as requested for | Copy of resolution or output | None | Myrna S. Cartagenas | Yes |
| Step | Client | SB | Duration | Requirements | Fees | Person Responsible | Completed at the Office |
|---|---|---|---|---|---|---|---|
| 1 | Submit copy of pertinent documents | Accept copy of Application for Subdivision Project | 1 min | Transmittal letter, pertinent documents | P1,200/ha | Orlaine Mae L. Caet | |
| 2 | Wait | Stamp “Received” on original and duplicate copies of transmittal, affix signature and current date on both copies | 1 min | Stamp pad, ballpen | None | -do- | |
| 3 | Receive stamped duplicate copy | Present stamped duplicate copy to client | 1 min | None | None | -do- | |
| 4 | Leave | Record details of the received document | 2 min | Record book, ballpen | None | -do- | |
| 5 | Follow-up | SB session and approval | 2-3 weeks | Submitted documents | None | Committee on Housing and Land Utilization Staff | |
| 6 | Secure copy of SB resolution approving such application | Release of SB resolution | 2 mins | Record book | None | Mariane Joyce P. Pregunta | Yes |
| Step | Client | SB | Duration | Requirements | Fees | Person Responsible | Completed at the Office |
|---|---|---|---|---|---|---|---|
| 1 | Submit copy of pertinent documents | Accept copy of pertinent documents | 3-5 mins | a. LTO Official Receipt b. LTO Certificate of Registration (CR) c. Barangay Clearance d. Police Clearance issued by the PNP e. Inspection Slip issued by the MuTra f. Application for business license and permit g. Certified True Copy of professional driver’s license h. Driver’s medical certificate i. Operator’s residence certificate or Cedula j. Sworn application for certificate of public convenience to operate, duly verified. | P350.00 | Katherine Janina M. Albelda | |
| 2 | Wait | Stamp "Received" applications for MTOP | Less than a minute | Stamp pad, ballpen | None | -do- | |
| 3 | Receive stamped duplicate copy | Present stamped duplicate copy to client | 1 min | None | None | -do- | |
| 4 | Leave | Record details of the received document | 2 min | Record book, ballpen | None | -do- | |
| 5 | Follow-up | SB session referral and approval | 1-2 weeks | SB Resolution | None | Committee on Transportation | |
| 6 | Secure copy of SB resolution and Order | Release of resolution & Franchise Order | 1 min | Order and Resolution | None | Mariane Joyce P. Pregunta/ Katherine Janina M. Albelda | Yes |
| Step | Client | SB | Duration | Requirements | Fees | Person Responsible | Completed at the Office |
|---|---|---|---|---|---|---|---|
| 1 | Submit copy of pertinent documents | Accept copy of pertinent documents | 1 min | Transmittal letter, Constitution and By-Laws, List of Officers, Organizational Structure, Programs/ Projects/ Activities | None | Evitha P. Pejano | |
| 2 | Wait | Stamp "Received" on original and duplicate copies of transmittal, affix signature and current date on both copies | 1 min | Stamp pad, ballpen | None | -do- | |
| 3 | Receive stamped duplicate copy | Present stamped duplicate copy to client | 1 min | None | None | -do- | |
| 4 | Leave | Record name of the NGO | 2 mins | Record book, ballpen | None | -do- | |
| 5 | Follow-up | SB Session | 2-3 weeks | Logbook | None | Committee on NGO Accreditation/Staff | |
| 6 | Secure copy of SB resolution | Release copy of SB resolution | 1 min | Record book | None | Mariane Joyce P. Pregunta | Yes |
| Step | Client | SB | Duration | Requirements | Fees | Person Responsible | Completed at the Office |
|---|---|---|---|---|---|---|---|
| 1 | Submit letter from derby promoter duly indorsed by the Mayor especially as regards beneficiary | Accept documents | 1 min | Letter request, Mayor’s indorsement | None | Mariane Joyce P. Pregunta | |
| 2 | Wait | Refer documents to appropriate SB Committee | 1 month | Letter request, Mayor’s indorsement | None | Committee on Games and Amusement | |
| 3 | Wait | SB session/ Approve application | 1-2 weeks | Letter request, Mayor’s indorsement | None | SB Members | |
| 4 | Secure copy of resolution and payment of special permit fee | Release copy of resolution | 1 min | SB resolution | P1,000.00 | Mariane Joyce P. Pregunta | Yes |
| Step | Client | SB | Duration | Requirements | Fees | Person Responsible | Completed at the Office |
|---|---|---|---|---|---|---|---|
| 1 | Express request, or present request letter | Accept request, or read request letter | 1 min | Letter request | None | Manilyn L. Portrias | |
| 2 | Wait | Locate document and determine number of pages | 2 - 5 mins | Document files | None | -do- | |
| 3 | Pay fee at MTO | Reproduce/Photocopy of the requested document, affix signature and municipal seal | 2 - 5 mins | Photocopier, paper, stamp pad, ballpen Official seal | P2.00 per page P 30.00 per page | -do- | |
| 4 | Accept reproduced documents | Present certified true copy of requested document; and record transaction | 1 min | Release of photocopied docs | P50.00 | -do- | Yes |
